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Open Systems AG

IT Security Data Analyst

Customer Success – Zürich, Zürich
Department Customer Success
Employment Type Full-Time
Minimum Experience Mid-level

As a leading provider of Secure SD-WAN services and Security-as-a-Service, Open Systems secures and monitors IT networks and business-critical applications for global enterprises, NGOs and institutions. Founded in 1990, we combine technologies, processes and the best human expertise available. Our service quality and operational excellence results in the highest customer satisfaction in the market. Headquartered in Zurich, Switzerland, Open Systems currently operates in more than 180 countries, with operations centers in Zurich and Sydney as well as offices in New York, Silicon Valley and Dusseldorf.                                         

Empower our ambitious Customer Success team with your winning attitude as a

IT Security Data Analyst (m/w)

As a IT Security Data Analyst, you will work in close collaboration with the Customer Success teams to provide business and operations intelligence. You will deliver immense value to our customers by turning data into information, information into insight and insight into business decisions. You are passionate about details and accuracy as well as outlining critical information and creating a message and story out of technical data for both technical and business people and teams. Your responsibilities include:

  • You acquire a thorough understanding of customer reporting needs and requirements
  • You develop, perform and troubleshoot data analysis, visualizations and dashboards
  • You interpret data, analyze results and provide ongoing, custom-formatted reports
  • You identify trends or patterns in complex data sets
  • You work in close cooperation with Customer Success teams and management to prioritize business and information needs

You are fluent in English and you are highly motivated to learn new skills and expand your knowledge. The following skills will make you successful:

  • You impress with excellent analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • You have a flair for both meaningful and beautiful data presentation with appealing and eye-catching visuals
  • You have great organizational skills, innovational drive and a problem-solving mindset
  • You have proven working experience as a data analyst or business data analyst and are familiar with coding, SQL and Qlik technologies
  • Your knowledge in the areas of IT infrastructure, networks (TCP/IP) and security would be an advantage

Open Systems will offer you an amazing team, interesting challenges and career opportunities in the dynamic and global environment of IT security. You will be able to take great responsibility right from the beginning and continuously foster your personal and professional skills.

We look forward to receiving your online application via https://www.open.ch/en/career/open-positions.php. For further questions and inquiries about applications, please feel free to contact Martin Blecher at +41 58 100 10 10.

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  • Location
    Zürich, Zürich
  • Department
    Customer Success
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
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